Information
Cancellations
If you need to cancel or reschedule your appointment please do so with a minimum of 48hours notice where possible. If given short notice you may be required to pay a booking non-refundable deposit the next time you book an appointment.
50% of the treatment required.
I will do my best to reschedule appointments to suit yourself, however please be mindful of my limited appointment slots.
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If you arrive to an appointment more then 15 minutes late your appointment will be cancelled due to the knock on effect for clients arriving after your appointment.
You will need to rearrange for another time and will be asked to pay a non refundable deposit of 50% of the treatment cost.
Deposits will be deducted from your treatment cost at your appointment.
Method of Payment
In salon we accept cash, all major credit/debit cards, Google Pay, and Apple Pay. BACS transfers also accepted.
HOW TO BOOK
Facebook/Instagram - Please send a message to Alisa Jade for bookings. Messages to my personal profile may be missed. Replies will be within working hours.
Texts/Calls- Text with a date/time and your desired treatment so I can respond with appointments suitable for your request. I will be unable to answer calls when I am with clients. Leave a message and I will get back to you. 07544792712 - Alisa Matthews
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FINDING US
Alisa Jade is located at 33 Ford Green Road, Smallthorne, Stoke-on-Trent, st61nt
FREE PARKING
Parking is available in the side streets surrounding the salon, unfortunately there are double yellow lines directly outside the salon, however the streets either side of the salon Brierley Street & Kinver Street offer free parking where available.
Alternatively the street opposite the salon, Jupiter street further down offers free parking, as does Mars street which would be a short walk to the salon.